Diverse experience improving business and omni-channel operations through product design and development. Natural leader experienced in agency and corporate background collaborations to design and develop user-centered experiences across a variety of industries. Working closely with business, IT and design teams to develop a better understanding and advocacy for all users / customers.
Product Strategy and Management: Assessment and discovery experience to establish value proposition for product and services to be developed. Ability to create strategy and establish roadmap to delivery and go-to-market offering. Experience recruiting and managing multi-discipline teams in a lean/agile environment to design and development.
Leadership: Experience managing multi-international teams in deadline driven environments, leading cross-functional team collaboration to design and develop around a shared vision. Continuous evaluation and improvement of process and methodology flow, cross-team consensus building, teamwork and mentoring.
Results Orientation: Designing with intent. Cultivating cross-team culture that leverages business drivers into practical results like profitable revenue, margin improvement and delightful customer experience.
Methodologies: Lean / Six Sigma and human-centered design in agile development.
I have two decades of experience leading and coaching interactive and design teams to work smarter, better, and more collaboratively. I am currently the Lead User Experience Designer for Honeywell's Aerospace Commercial Drone team in Golden Valley, MN.
